Return Policy
At Furlanom, customer satisfaction is our priority. If you’re not completely satisfied with your purchase, we’re here to help.
30-Day Return Policy
We accept returns within 30 days of delivery for eligible items.
To qualify for a return:
- Items must be unused and in original condition
- Items must be returned in original packaging
- Proof of purchase may be required
Damaged or Defective Items
If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with photos of the issue. We’ll gladly provide a replacement or refund.
Return Shipping
Customers may be responsible for return shipping costs unless the item arrived damaged or incorrect.
Refunds
Once your return is received and inspected, refunds will be issued to your original payment method within a few business days.
Non-Returnable Items
For hygiene and safety reasons, certain items may not be eligible for return once opened or used.
Contact Us
If you have any questions about your return, feel free to contact us:
Thank you for shopping with Furlanom 🐾